At IICL, we don’t just build AI tools — we craft intelligent ecosystems that redefine how enterprises operate, scale, and innovate. We’re on a mission to digitally transform over a million businesses worldwide, helping them navigate the complexity of modern data, customer expectations, and operational challenges through advanced AI, Web 3.0, and software engineering.
Born out of deep IT expertise and fuelled by startup energy, IICL bridges the gap between traditional enterprise systems and next-gen intelligent automation. Our work blends domain knowledge, emerging tech, and patent-pending innovation to deliver real impact — from automating decisions to enhancing customer experiences at scale.
Users initiate chats via WhatsApp, web, or QR codes placed on packaging, websites, or emails.
Secure, direct bridge between customer and AI chatbot.
Processes inputs and responds with intelligent, human-like outputs.
Handles complex multi-turn conversations and adapts to user behaviour.
Seamless sync with CRM, databases, or backend systems.
Real-time KPIs like response time, resolution rate, and satisfaction score.
LLM-powered conversations that understand context and user intent instantly.
Automate up to 80% of routine queries—freeing human agents for complex cases.
Serve thousands simultaneously across time zones without performance drops.
Improves with each interaction using ML and RAG for better accuracy and context.
Real-time dashboard with key service metrics and sentiment tracking.
Enterprise-grade security, compliance, and custom workflows.
With iCognito.ai, you’re building a smarter, scalable, and more delightful way to engage customers.
Call us at +91 99894 42002 | kr@iicl.in