Voice AI for Real-Estate Enquiry Qualification.
iVaak responds to property enquiries, captures location, budget and timeline, checks availability and books a site visit before handing qualified leads to sales.
Enquiries arrive while negotiators are out with clients
The highest-intent calls come after viewing hours or during site visits, precisely when nobody is available to answer them.
The first responder wins, and it is rarely us
Unanswered enquiries go elsewhere within minutes. Voicemail and call-back promises do not survive contact with an actively searching buyer.
Answer instantly, qualify briefly, book the viewing
A voice agent answers immediately, confirms the property of interest, captures requirement and timeline in a handful of questions, then books a viewing slot against the negotiator diary.
No negotiation, no pricing, no commitments
The workflow never discusses price flexibility, availability guarantees or contractual terms. Those conversations belong to a negotiator, and the transfer path is always available.
Listings and diary from the CRM
Property detail and viewing availability are read from the CRM and diary. The enquiry, requirement and booking are written back so the negotiator sees one record.
Speed to first response and viewings booked
The pattern is judged on answered-enquiry rate outside office hours, time to first response, and the proportion of enquiries that convert to a booked viewing.