iDental.ai / Dental Practice Operations
Run Dental Front-Desk, Treatment and Recall Workflows in One Place.
iDental keeps patient enquiries, appointments, treatment plans, follow-ups and recall connected so dental teams spend less time reconstructing context and more time with patients.
Practice Day Console ILLUSTRATIVE
01 Enquiry ENTRY New patient enquiry captured from call, web or WhatsApp.
02 Appointment SYSTEM Slot offered against real chair and clinician availability.
03 Treatment plan CLINICAL Plan stages, consent and next visits held against the patient record.
04 Payment & claim FINANCE Balance and claim status visible to the front desk in one view.
05 Recall RETENTION Due and overdue recalls surfaced with a permitted reminder path.
Representative practice day shown for review. Clinical decisions and patient communication remain with the practice team.
Patient data stays yours
The practice remains the data controller for every patient record.
Consent-led communication
Reminders and recalls follow the consent the patient actually gave.
Clinician authority
Clinical judgement, diagnosis and treatment decisions stay with the clinician.
Three jobs
Three jobs a practice week keeps repeating.
01
Fill the diary Convert enquiries into booked appointments without a call-back queue building up. 02
Keep the plan moving Track treatment stages, consent and the next visit so plans do not stall silently. 03
Bring patients back Surface due and overdue recalls with a consented reminder path. One deployment path
Configure it. Connect it. Prove the practice week.
01
Map the practice day
Walk one real day: enquiries, chairs, plans, payments and recall.
02
Connect the record
Agree how the patient record, diary and finance data stay in sync.
03
Set consent rules
Configure who may be contacted, how often and through which channel.
04
Prove the week
Review a full practice week and measure where administrative time returns.
Control loop
One operating rhythm, with clinical authority untouched.
Clinical decisions stay clinical
iDental organises the workflow; diagnosis and treatment remain the clinician’s.
Consent before contact
Every reminder or recall respects the consent recorded against the patient.
One record, one truth
Front desk, treatment and finance read the same patient state.
Where it stops
iDental is deliberately bounded. These stay with the practice:
Clinical diagnosis and treatment decisions
Contacting patients without recorded consent
Changing fees, claims or clinical notes autonomously
Replacing the clinician conversation at the chair
Where it fits first
Where iDental fits alongside the rest of the portfolio.
Bring one practice week. See where the administrative time goes back.
The walkthrough follows a real week in your practice — diary, plans, payments and recall in one pass.